If you are unsatisfied with your order, please read the conditions below and contact us or send an e-mail at support@k-class.co.uk with the details and we will do our best to help you out!
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Merchandise must be returned unworn, unwashed and its original condition in order to be accepted as a return or refund, as preferred. Returned items must be accompanied by a printed receipt, all packaging and any related accessories. No refund will be processed for items that are returned incomplete or lacking of the conditions above.
Customers will be responsible for paying return shipping costs.
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address).
We will prosecute to the fullest extent of the law any fraudulent activities, including without limitation, any attempt to reverse or seek a refund of a valid charge for an order that has been properly fulfilled and delivered to you and is not subject to a right of return.
This does not affect your statutory rights. For more information on your statutory rights, contact your local Trading Standards Office, Citizens Advice Bureau or the equivalent in your jurisdiction.
If you have any questions about the refunds and returns procedure, please do not hesitate to contact us.